The Government of Odisha, on September 08, 2025, notified regarding the grievance relating to Officers/employees of the Health & Family Welfare Department.
The following has been stated namely: -
• It states that if any officer is leaving their assigned headquarters to visit the Department, he/she must take leave from the competent authority along with the Headquarters leaving permission letter. It is advised that no officer from any of the District/ CDM&PHO Office/Medical Colleges/PSUs/ Corporation, etc./other semi-public agencies shall visit/approach the Department without following the basic hierarchical structure of grievance redressal. An employee should not be allowed to leave headquarters to present his /her grievance more than once in a quarter. If the matter is very urgent and the intervention of the Department is required. It is very much required, the employee concerned can leave the Headquarters, specifically on Monday, only with the permission of the competent authority.
• However, they are encouraged to send their grievances through e-mail ([email protected]). The grievances received by 1.00 PM of the preceding Friday will be listed with online acknowledgement to the concerned officer/employee and will be heard through VC on the next working Monday. A template for submitting the grievances by email is enclosed herewith and also available on the Department website. 25 Grievances will be considered for online hearing on cum first basis.
[Notification No. HFW-COOD-PG-0001-2023 26121]