The Central Drugs Standard Control Organization (CDSCO) on November 20, 2025, issued a circular regarding the display of PvPI QR Code and Toll-Free Number at Retail and Wholesale Pharmacy Stores for Adverse Drug Reaction (ADR).
The following has been stated: -
•All State/UT Drug Licensing Authorities must ensure that every retail and wholesale pharmacy displays the PvPI QR code prominently.
•The PvPI toll-free number (1800-180-3024) must be displayed alongside the QR code.
•This aims to enable easy reporting of Adverse Events/Adverse Drug Reactions through the PvPI ADR Monitoring System.
•Authorities are instructed to disseminate the directive widely and ensure strict compliance to strengthen pharmacovigilance and patient safety.
The detailed circular is given in the document below.
[Circular No.: File No. PSUR-13011(14)/3/2025-eoffice]