The Multi Commodity Exchange Clearing Corporation Limited (MCX), on November 21, 2025, issued the Compliance with directives issued by Telecom Regulatory Authority of India (TRAI).
The following have been stated:-
• The Telecom Regulatory Authority of India (“TRAI”) has notified amendments to the Telecom Commercial Communications Customer Preference Regulations (“TCCCPR”), 2018 with an objective to strengthen the consumer protection against Unsolicited Commercial Communication (“UCC”). The detailed regulations are available on TRAI website at https://www.trai.gov.in/release-publication/regulations
• In view of the above, Clearing Members are advised to take note of the following:
• Ensure full compliance with the provisions of the amended TCCCPR, 2018.
• Complete whitelisting of URLs, APKs, etc., used by Clearing Members (Principal Entities).
• Using 1600 series for outbound service and transactional calls.
• Not to use normal 10-digit numbers for making any commercial communications including service and transactional calls.
[Circular No: MCX/MCXCCL/600/2025]
