The Reserve Bank of India (RBI) on December 04, 2025, issued Amendment Directions to amend Responsible Business Conduct Directions, 2025.
The following has been stated namely: -
• The amendment directions aim to provide affordable banking facilities to the public, drive enhanced usage of BSBD accounts, and improve customer service for BSBD account holders.
• It has issued the following seven Amendment Directions to amend the extant instructions on the BSBD account applicable to banks:
o Reserve Bank of India (Commercial Banks – Responsible Business Conduct) Amendment Directions, 2025
o Reserve Bank of India (Small Finance Banks – Responsible Business Conduct) Amendment Directions, 2025
o Reserve Bank of India (Payments Banks – Responsible Business Conduct) Amendment Directions, 2025
o Reserve Bank of India (Local Area Banks – Responsible Business Conduct) Amendment Directions, 2025
o Reserve Bank of India (Regional Rural Banks – Responsible Business Conduct) Amendment Directions, 2025
o Reserve Bank of India (Urban Co-operative Banks – Responsible Business Conduct) Amendment Directions, 2025
o Reserve Bank of India (Rural Co-operative Banks – Responsible Business Conduct) Amendment Directions, 2025
Detailed notification is attached below.
[Press release - 2025-2026/1625]
