The Multi-Commodity Exchange of India Limited (MCX) on April 29, 2026, issued the Master Circular - Investor Services Department (IG and Arbitration) – Version 4.
The following has been stated:
• The circular compiles and updates all existing guidelines related to investor grievance redressal and arbitration mechanisms into a single reference document for members. It outlines the process for lodging complaints, handling disputes, arbitration procedures, timelines, and the roles of members and the exchange.
• The master circular ensures standardization, transparency, and quicker resolution of investor issues, while clarifying that in case of any inconsistency, the original underlying circulars will prevail.
• It also maintains continuity by stating that actions taken under earlier guidelines remain valid, even after consolidation.
The detailed circular is attached below.
[Notification no. - MCX/ISD/243/2026]
