The Ministry of Rural Development (MoRD) on November 02, 2026, issued the Viksit Bharat – Guarantee for Rozgar and Ajeevika Mission (Gramin): VB-G RAM G - Grievance Redressal Rules, 2026.
The following has been stated:
• The rules establish a time-bound, multi-tier grievance redressal mechanism at the Gram Panchayat, Block and District levels for complaints relating to the implementation of the Scheme. State Governments are required to designate Grievance Redressal Officers and integrate the mechanism with the Central Government’s Digital Public Infrastructure for grievance redressal.
• Grievances may be submitted in person, through speed post, digital platforms, helplines or other prescribed modes, and cannot be refused registration on procedural or format-related grounds. Physical grievances shall be digitally registered on the day of receipt or, where not feasible, by the next working day.
• The enquiry shall be completed within seven working days, and the grievance shall be resolved within 15 days from receipt, with findings and action communicated to the complainant. Unresolved grievances are escalated to the next higher level through the digital platform and monitored until disposal.
• Appeals against orders are governed by clauses (i), (j) and (k) of paragraph 28 of Schedule I to the Act.
• The Rules come into force from November 02, 2026.
[Notification No. - G.S.R 966(E)]
